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Wazzup (WhatsApp, WhatsApp Business API, Telegram and Instagram)
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Wazzup (WhatsApp, WhatsApp Business API, Telegram and Instagram)
We connect WhatsApp, WABA, and Telegram to Bitrix24
Install
Free
In-app purchases
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Rating5 / 5
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Installations88509
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DeveloperWAZZUP
Description
Wazzup — the leading integration for WhatsApp, WhatsApp Business API, Telegram, and Instagram in Bitrix24
#1 by installs across all categories in Bitrix24 Market
Top-notch support team, available 24/7
5-minute setup — no developers needed
Sign up for Wazzup and try it free for 3 days
WhatsApp, WhatsApp Business API, Telegram and Instagram
Connect one channel or all of them at once
Manage sales on WhatsApp, WhatsApp Business API, and Telegram from Bitrix24Keep all customer contacts and chats in Bitrix24, not scattered across sales reps’ phones. Even if a sales rep leaves the company or goes on vacation, all customer contacts and chats are saved in Bitrix24. Customers can be reassigned to another sales rep in just a few clicks
Sell with ease
Customer messages go straight into Bitrix24. Sales reps can instantly see the full context and pick up the conversation right from the CRM
Stay in control
The head of sales can see every customer conversation and track how the team communicates with customers
Automate repetitive tasks
Auto-replies, chatbots, and message templates save time and help sales reps respond quickly — even outside business hours
Stay in touch with customers anytime, anywhere
Whether standing in line or grabbing coffee, sales reps can send messages, documents, and images from the Wazzup mobile app. Every customer chat is automatically saved to Bitrix24
Technical Support
WhatsApp: https://wa.me/+37125893011
24/7 top-notch support team
Telegram: @wazzup_support_bot
Email: support@wazzup24.com24/7 top-notch support team
Installation instructions
How to get started
Install a widget
Connect Wazzup in 5 minutes
Try WhatsApp, Telegram, Instagram, and other channels free for 3 days
Any questions? Chat with us 24/7 — we’ll reply within 5 minutes!
After the trial, simply choose and activate the plan that fits your needs
Data security
Wazzup (WhatsApp, WhatsApp Business API, Telegram and Instagram)
The application requests access to the following data:
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
Open Channels
full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.
Users (basic)
read user list and contact information
Contact center
widgets: add, delete and edit widgets
Messaging service
full access: view, create, edit and delete message providers; read messages submitted for sending
Business Processes
full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows
Application embedding
full access: view, create, edit and delete widgets
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
Creating and managing Chat bots
full access: view, create, edit and delete chatbots and their commands and messages; connect chatbots to chats; edit chats; read all chat messages
Instant system messages (without access to service user channel)
not used in applications
Rating
5 /5
5 stars
27
4 stars
1
3 stars
0
2 stars
0
1 star
0
Reviews
Total reviews: 28
Nabil I.
28.08.2026
Good application and service. Wazzup attend questions and issues quickly through there w... more
Nabil I.
28.08.2026
Good application and service. Wazzup attend questions and issues quickly through there whatsapp support number.
Taylan K.
03.08.2026
Kullanışlı bir uygulama hem kalite hem de müşteri hizmetleri konusunda iyiler Herhangi ... more
Taylan K.
03.08.2026
Kullanışlı bir uygulama hem kalite hem de müşteri hizmetleri konusunda iyiler
Herhangi bir sorunuz olursa partner olarak yardımcı olabiliriz Fumelsoftware
Herhangi bir sorunuz olursa partner olarak yardımcı olabiliriz Fumelsoftware
Daniel G.
28.07.2026
Excelente aplicación y con un gran soporte. Software muy integrado e intuitivo. He proba... more
Daniel G.
28.07.2026
Excelente aplicación y con un gran soporte. Software muy integrado e intuitivo. He probado muchos hasta llegar aquí, y este me parece genial, muy sencillo y fácil de utilizar
Vasilii D.
18.06.2026
Vasilii D.
18.06.2026
Ramsés C.
16.03.2026
Excelente aplicacion. Integracion sencilla con Bitrix24, y lo mejor es que tienen soport... more
Ramsés C.
16.03.2026
Excelente aplicacion. Integracion sencilla con Bitrix24, y lo mejor es que tienen soporte 24/7
Kuaizi Group T.
03.03.2026
Wazzup es una excelente opción para integrar rápidamente el CRM con canales de comunicac... more
Kuaizi Group T.
03.03.2026
Wazzup es una excelente opción para integrar rápidamente el CRM con canales de comunicación como Whatsapp, Instagram y Telegram. Su costo beneficio es bueno y el soporte apoya de manera efectiva.
Recomiendo usarlo para la operación del negocio. Sin embargo, sí hay opciones o funcionalidades que deberían ser agregadas o mejoradas en cuestión de auotmatizaciones, webhooks y opciones que permitan envíos masivos controlados.
Recomiendo usarlo para la operación del negocio. Sin embargo, sí hay opciones o funcionalidades que deberían ser agregadas o mejoradas en cuestión de auotmatizaciones, webhooks y opciones que permitan envíos masivos controlados.
Mehmood A.
10.02.2026
Great experience with the support team. diagnose the issue and sort without any delay. more
Mehmood A.
10.02.2026
Great experience with the support team. diagnose the issue and sort without any delay.
Mohammad S.
04.02.2026
We activated our first account 2024 after a while we disconnected because of delay issue... more
Mohammad S.
04.02.2026
We activated our first account 2024 after a while we disconnected because of delay issues now we are connected again in 2026 really appreciate the customer service. They are doing good job. Thanks a lot.
Luis Miguel L.
28.01.2026
Posiblemente la mejor opción para envio de whatsapps con Bitrix24. Va más allá de una si... more
Luis Miguel L.
28.01.2026
Posiblemente la mejor opción para envio de whatsapps con Bitrix24. Va más allá de una simple integración de actualización de mensajes entre las dos aplicaciones. Wazzup permite comunicar a través de los canales abiertos, esto es distintos usuarios asociados al cliente pueden comunicar con una misma línea. También permite llamadas desde las automatizaciones y procesos de negocio en Negociaciones y Prospectos. Tristemente por el lado negativo todavía falta desarrollar esta funcionalidad en los procesos inteligentes SPA.
Roman K.
27.01.2026
Performs well. Fast support.
Roman K.
27.01.2026
Performs well. Fast support.
José G.
15.12.2025
Excelente integración y con el mejor soporte Muy recomendable.
José G.
15.12.2025
Excelente integración y con el mejor soporte Muy recomendable.
Azzam A.
20.11.2025
a good system that you can depend on and excellent support. Many thanks to Katya for he... more
Azzam A.
20.11.2025
a good system that you can depend on
and excellent support. Many thanks to Katya for her prompt support, kindness, and professionalism.
and excellent support. Many thanks to Katya for her prompt support, kindness, and professionalism.
Khalil w.
19.11.2025
⭐️⭐️⭐️⭐️⭐️ *Excellent Tool for Streamlined Communication & Lead Management* Wazzup has ... more
Khalil w.
19.11.2025
⭐️⭐️⭐️⭐️⭐️ *Excellent Tool for Streamlined Communication & Lead Management*
Wazzup has been a game-changer for our workflow. After integrating it with Bitrix, our communication with clients became significantly faster, more organized, and much easier to track. The interface is clean and intuitive, and the synchronization with Bitrix CRM works flawlessly.
What we appreciate most is how Wazzup helps eliminate duplicate leads and ensures that every client message is responded to promptly. It has noticeably improved our team’s efficiency and the quality of our customer service.
On top of that, their support team is responsive and helpful, making the entire setup process smooth.
Highly recommended for any business looking to improve communication and elevate their CRM operations. Great job, Wazzup!
Wazzup has been a game-changer for our workflow. After integrating it with Bitrix, our communication with clients became significantly faster, more organized, and much easier to track. The interface is clean and intuitive, and the synchronization with Bitrix CRM works flawlessly.
What we appreciate most is how Wazzup helps eliminate duplicate leads and ensures that every client message is responded to promptly. It has noticeably improved our team’s efficiency and the quality of our customer service.
On top of that, their support team is responsive and helpful, making the entire setup process smooth.
Highly recommended for any business looking to improve communication and elevate their CRM operations. Great job, Wazzup!
Leonardo A.
19.09.2025
Excelente aplicación, muy amigable, super estable y sobre todo con una excelente atenció... more
Leonardo A.
19.09.2025
Excelente aplicación, muy amigable, super estable y sobre todo con una excelente atención al cliente y posventa. Como partner oficial de Bitrix24 recomendamos Wazzup a nuestros clientes.
Admin .
02.09.2025
Good app, with seamless integration with Bitrix. Customer support is also very good, the... more
Admin .
02.09.2025
Good app, with seamless integration with Bitrix.
Customer support is also very good, they really help to complete onboarding and any other questions.
Customer support is also very good, they really help to complete onboarding and any other questions.
VIP RESIDENT SP. Z O.O. .
28.08.2025
Wazzup - отличное приложение, хорошо настроено с Битрикс, отлажена работа с сообщениями,... more
VIP RESIDENT SP. Z O.O. .
28.08.2025
Wazzup - отличное приложение, хорошо настроено с Битрикс, отлажена работа с сообщениями, все работает как надо. Интерфейс личного кабинета Wazzup сделан очень по уму, то есть можно разобраться практически без поддержки что и как работает, как пополнять счет, тарифы, подключение номеров, можно справиться самостоятельно потому что очень наитивно все разработано, для бизнеса. Техническая поддержка вообще супер, ребята отвечают быстро и главное понятно, все качественно сделано так как бы пользователь был сам владелец, рекомендую всем!
Wihanga S.
18.08.2025
Amazing app; we use it every day for lead distribution and fast customer service. more
Wihanga S.
18.08.2025
Amazing app; we use it every day for lead distribution and fast customer service.
Ahmad T.
04.08.2025
Great support, thanks. Will use
Ahmad T.
04.08.2025
Great support, thanks. Will use
Miguel G.
30.07.2025
La aplicación Wazzup me ha dejado gratamente sorprendido con lo poco que he podido utili... more
Miguel G.
30.07.2025
La aplicación Wazzup me ha dejado gratamente sorprendido con lo poco que he podido utilizar hasta ahora, sé que el alcance en sus posibilidades es enorme.
Sin embargo, la mayor fortaleza la encuentro en su servicio de soporte técnico, hablo desde México y me responden en español como si fueran mis vecinos expertos.
Tengo experiencia de muchos años trabajando muchas herramientas CRM y es la primera vez que recibo este nivel profesional de atención.
Muchas gracias y esto me da mucha confianza para recomendarla a mis clientes.
Sin embargo, la mayor fortaleza la encuentro en su servicio de soporte técnico, hablo desde México y me responden en español como si fueran mis vecinos expertos.
Tengo experiencia de muchos años trabajando muchas herramientas CRM y es la primera vez que recibo este nivel profesional de atención.
Muchas gracias y esto me da mucha confianza para recomendarla a mis clientes.
Julio .
24.06.2025
Muy práctica la herramienta. Llevamos más de 1 año usándolo y todo bastante bien. Permit... more
Julio .
24.06.2025
Muy práctica la herramienta. Llevamos más de 1 año usándolo y todo bastante bien. Permite enviar mensajes con las automatizaciones de BITRIX que es lo que más nos interesaba